MoPs Cleaning Services LLC is South Bend and Granger's trusted residential and commercial cleaning team, and the feedback we've collected over the years is the clearest picture of what working with us is actually like. We currently hold a 4.2 out of 5 rating from . We're a local company, fully insured, with flexible scheduling — and most of what people mention comes back to those three things.
Rated Across
Eighteen reviews may not sound like a huge number next to a national franchise, but every one of them came from a home, a rental, or a business somewhere around Michiana — Granger, South Bend, Mishawaka, Elkhart, Niles, Notre Dame, Osceola or Edwardsburg. Owner Patricia Kraemer (most clients just call her Patti) is usually on the job herself, which is why so many of the comments mention her by name rather than a crew number.
We don't filter or hide anything. A 4.2 average means the overwhelming majority of people were happy and a few had notes for us. We'd rather see the honest number than a suspiciously perfect one, and we use the feedback to keep improving how we schedule, communicate, and finish a job.
In Their Own Words
Here's a review from a Granger homeowner who had tried other cleaners before finding us:
I live in Granger and have had bad experiences with cleaners for my 4 bedroom house in the past. A coworker suggested I call Patti with MOPS cleaning. She was AMAZING!
That one sums up a pattern we see a lot — someone has been burned by a no-show or a rushed job, a friend or coworker passes along our number, and they end up staying with us. Word of mouth around Granger and South Bend is how most of our work arrives.
Another client kept it short and simple:
Had a good experience with MoPs Cleaning.
We have we're able to quote from, and they cover both sides of what we do — regular house cleaning and commercial work for local businesses.
Why Homeowners and Businesses Keep Calling Back
Reading through the feedback, a few themes come up again and again:
- Flexible scheduling. We're open Monday through Friday 8am to 7pm, Saturday 9am to 5pm, and Sunday 10am to 2pm — so cleans can happen around work, guests, or turnover days.
- Fully insured. Clients who hand over a key or a door code care about this, and so do the property managers we work with.
- Local and consistent. We're based at 3217 Rexford Dr in South Bend, not dispatched from another state.
- Vacation rentals handled. Several reviewers use us between guests so their rental is ready without them driving over to check.
- Both residential and commercial. Some clients started with their home and later brought us into their office or shop.
Residential cleaning is the bulk of what we do — kitchens, bathrooms, bedrooms, living areas, and the ongoing upkeep that keeps a house from getting away from you. Commercial cleaning covers offices and business spaces on a schedule that fits around your open hours rather than fighting them.
Add Your Review — Book a Clean
If you've worked with us, we'd genuinely appreciate a review. It's the main way new clients in Mishawaka, Elkhart, Niles and the rest of our service area find out we exist, and the honest ones help us more than the polite ones.
If you haven't worked with us yet and you're weighing us against the other options, call Patti directly at (574) 993-1147. Tell us the size of the place, how often you'd like it cleaned, and what days work for you — we'll tell you straight whether we're a good fit.
We serve Niles, Elkhart, South Bend, Notre Dame, Mishawaka, Granger, Osceola and Edwardsburg. Our goal is simple: keep your home, rental, or business tidy so you can focus on what matters most.